Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from your online Shop?

The shipping charges are determined in real time based on the shipping address you enter on the checkout page. There are no extra or hidden charges.

Which payment methods are accepted by your online store?

You can use your debit card, credit card and paypal.

How long will delivery take?

During non-covid 19 times it will take 5 to 7 working days but during the Covid 19 crisis it can take an extra 3-7 days to reach you.

The reason for this is that daily online sales are higher than ever with the same type of volume as we see on Black Friday but this is happening everyday.

On top of that the printing shop, the packaging department and the shipping companies are also working with a reduced staff.

We are all trying to adjust to these new realities and are working hard to overcome them.

How secure is shopping in the Online Shop? Is my data protected?

Our Store is 100% secure. Customer data security is our first priority. Our website has a secure SSL also installed for maximum protection. 

Do I receive an invoice for my order?

Yes you will recieve invoice of your order through email.